You can contact us in various ways.
For general sales enquiries
Sales Email: sales@bedfactorydirect.co.uk
Sales Telephone: 0800 138 8288
Our sales offices are open 7 days a week 9:30am - 10:00pm.
Our stores
Aintree Store: 0151 521 2223
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Birkenhead Store: 0800 138 8288
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Customer Service and After Sales
You can Submit a ticket, if you are unable to use the form you can email customerservice@bedfactorydirect.co.uk we aim to reply within 48hrs.
Customer Service Telephone: 0800 860 6060
Our offices are open Monday - Thursday 9:30am - 4:30pm, Friday 9:30am - 5pm.
If you have received a delivery damaged from a courier, you can use our Damaged Delivery Form so we can quickly help you.
2018-10-19 - updated new hours on sales line
2019-04-17 - added new Birkenhead Store details